Someone always picks up
An alarm that nobody hears is not an alarm. Wyenfos calls, messages and notifies the first person on the chain, waits the time you set, then moves to the next, until someone acknowledges and records what they did.
- 5
- channels: call, SMS, WhatsApp, email, app
- Unlimited
- levels per chain
- Per shift
- rosters and holidays
- Named
- acknowledgement
Escalation that matches how your shifts work
Voice calls
Automated calls that read out the unit, reading and limit, and accept a keypress to acknowledge.
WhatsApp and SMS
Messages with the reading and a link to acknowledge and log the action.
Chains per unit
The vaccine store, the blast freezer and the trucks can each have their own people and wait times.
Shift rosters
Day, night, weekend and holiday rosters so the right person is first in line.
Alarm delays
A short delay per unit avoids alerts for a door held open during a restock.
Closed with an action
An alert closes only when someone records what they did, feeding the compliance log.
A night alert, step by step
- 01
Trigger
Excursion, prediction, sensor offline or power loss.
- 02
Level 1
Night supervisor by call, WhatsApp and app.
- 03
Level 2
QA manager if no acknowledgement in the set time.
- 04
Close
Acknowledged by name with corrective action recorded.
Alert details
- Alert types
- Excursion, early warning, sensor offline, low battery, power loss, door open too long
- Channels
- Voice call, SMS, WhatsApp, email, mobile app push
- Escalation
- Any number of levels with wait times per level
- Quiet repeat
- Repeats on the same level until acknowledged
- Audit
- Every attempt, delivery and acknowledgement logged
Common questions
What if the supervisor's phone is on silent?
Voice calls repeat, WhatsApp and SMS go out together, and the chain moves on after the wait time you set.
Can we have different chains for day and night?
Yes. Rosters change who is first in line by shift, weekend and holiday.
Are call and message charges included?
Plans include a monthly allowance of calls and messages per sensor; heavy usage is billed at cost.
Works alongside
Monitor your first 5 sensors free.
60 days of Wyenfos on five sensors in your own fridges, freezers or trucks. Bring compatible probes or rent ours. Live readings, AI warnings, night alerts and audit logs from day one.
- No card for the trial
- Sensors to buy or rent
- Most sites live in a day
